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PRIVACY POLICY

EFFECTIVE DATE: JULY 1, 2025

At Neat & Lit Candles, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us online.

1. INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase or sign up for our email list.

  • Non-Personal Information: Browser type, IP address, device type, and site usage statistics through cookies and similar technologies.

2. HOW WE USE YOU INFORMATION

We use your information to:

  • Process orders and payments

  • Communicate with you about your order or inquiries

  • Send marketing and promotional emails (only with your consent)

  • Improve our website, products, and customer service

  • Comply with legal obligations

3. SHARING YOUR INFORMATION

We do not sell or rent your personal information. We may share it with trusted third-party service providers (e.g., payment processors, shipping partners, email services) only as necessary to operate our business and fulfill your orders.

4. COOKIES

Our site uses cookies to improve your browsing experience and collect analytics. You can disable cookies through your browser settings, but doing so may affect certain website functions.

5. YOUR CHOICES

You may:

  • Opt out of marketing emails at any time by clicking "unsubscribe" in our emails

  • Request to view, correct, or delete your personal information by contacting us at neatlitcandles@gmail.com

6. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. CHILDREN'S PRIVACY

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

8. CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE

If you are a California resident, you have specific rights under the CCPA, including the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Request access to the personal information we have collected about you

  • Request deletion of your personal information

  • Opt-out of the sale of personal information (we do not sell personal data)

  • Not be discriminated against for exercising your CCPA rights
     

To exercise any of these rights, please contact us at neatlitcandles@gmail.com
 

Please note that we may need to verify your identity before fulfilling your request.

9. THIRD PARTY SERVICES AND TOOLS

We may share your information with trusted third-party service providers who help us operate our business, process transactions, deliver marketing communications, and improve your experience on our site. These providers are authorized to use your personal information only as necessary to provide services on our behalf and are required to maintain its confidentiality and security.

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Examples of third-party services we may use include:

  • E-commerce & website platforms (e.g., Shopify, Wix)

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing platforms (e.g., Mailchimp, Klaviyo)

  • Analytics tools (e.g., Google Analytics)

  • Social media integrations (e.g., Meta/Facebook, Instagram)
     

These third parties may collect data such as your IP address, browser type, time spent on pages, and pages visited to help us understand and improve your experience.
 

We do not sell your personal information to third parties. However, you may review the privacy practices of these third-party providers by visiting their respective privacy policies.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

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